Refund policy

Last updated: July 23, 2026

Payments for Dimies are processed by Paddle, our merchant of record — Paddle appears on your card statement and issues your invoice.

14-day money-back guarantee

If Dimies isn’t right for you, email support@dimies.comwithin 14 days of your first paid subscription purchase and we’ll refund it in full — no questions asked.

Renewals

Subscriptions renew automatically. You can cancel at any time before renewal and keep access until the end of the period you’ve paid for. If you forgot to cancel and haven’t meaningfully used the service since the renewal, contact us within 14 days of the renewal charge and we’ll work with you on a refund.

How refunds are issued

Refunds go back to the original payment method via Paddle, typically within 5–10 business days depending on your bank. To request one, email support@dimies.com from your account email with the approximate purchase date.

Statutory rights

Nothing in this policy limits any consumer rights you may have under applicable law, including in the EU and Brazil.